4 Leeches
1.Looking Good
Speechwriting
Competitive Speaking
Embellishment
2.Being Right
Interrupting
3.People Pleasing
4.Fixing
7 Sins
Gossip
Condemning
Negativity
Complaining
Excuses
Exaggeration And Lying
Dogmatism
The leeches lurk behind and generate all 7 sins and behind all of the leeches is fear.
Avoiding Words
Should
Just
But
You made me
Maximisers words: Always, Never, Everyone, Nobody.
Avoiding Words
Should
Just
But
You made me
Maximisers words: Always, Never, Everyone, Nobody.
6 enemies of effective communication:
Assumptions
Generalisation
Emotions
Noise
Time
Semantics
Hearing is a sensation. It goes on all the time, whether you are paying attention or not. Listening is hearing plus attention.
Listening is a skill, one that can be learned and improved.
3 kinds of listening: outer listening, inner listening, created listening.
The main secret to conscious listening lies in intention.Improve conscious listening practices:
- Silence
- The Mixer
- Savouring
- Listening With
- Listening From (expensive vs reductive)
- Listening For
- RASA (Receive, Appreciate, Summarise, Ask)
HARAH (Humility, Awareness, Respect, Attention, Humor)
Mantra: we listen with our ears, with our eyes, and with our heart.
The 4 CS
- Commitment
- Consciousness
- Compassion
- Curiosity
Different listenings like love, nature, sales etc.
In sales it’s important to listen for 2 things: context and cues.
Hyrum Smith
Great speakers are teaching. They are not telling, they are teaching. A leader needs to make the presentation in a way that it goes through first the chest then up to the brain. Great teachers instinctively teach with parables/apperception. That means you that you teach an idea and then you share a story that solidifies the idea.
Use stories that people relates to.Great speakers are great story tellers.
The foundation of powerful speaking: HAIL.
Honesty, Authenticity, Integrity, Love.
Honesty: be clear and be straight.
Impact stems from delivering great content well, in the right place at the right time.
Content + Delivery + Context = Impact
Create effective content, be clear on 3 sets of intentions: your intentions for you, your intentions for them, their intentions.
What’s the big idea? What am I trying to get across? In 10 words.So what? Why care?
4MAT: 1 Why 2 What 3 How 4 What If
Think-Feel-Know
Inspirational stories need to end with a rise, cautionary tales may end with a fall.If you want to seize and hold people’s attention, become a good storyteller.Stories don’t have to be long or complicated. Use stories from your own life.
Vocal Toolbox
Content, Delivery, YouPosture, Stance and Gesture